What my customers say about me
In business since 2011 with over 825 customers on record. Here are some typical comments I hear from my customers....
Found this company and so glad we did. He knew exactly how to solve our iron problem and hard water problem. His price couldn't be beat(had 3 quotes) and his customer service exceeded our expectations. We would highly recommend him to anyone who is thinking about a water treatment system.
Smith Falls, ON
I was having problems with my water smelling. After having 3 other people in to take a look at the problem I called Shawn. He listened to everything I had to say and came over the very next day to assess the situation. Gave me my options and explained everything I needed to know to make a decision. Glad I found this company cause I was feeling defeated by water machines. Would recommend this company to anyone who is having water problems. And Shawn didn't try to rip me off like another water conditioning company I had come in to service their own machine.
Before moving forward with the purchase, we got 3 quotes from other sources. Shawn at Ottawa filters was by far the best in quality and price. Shawn took the time to review our needs and advise us on what we really needed to make the water safe for our family. I would recommend this company to everyone.
Shawn has serviced my iron sulphur filter and water softener on two occasions. Once when it was set up improperly by another service representative when it was installed, and another time after it had been off for some time. Not only was Shawn knowledgeable and skilled, but his service was fast and more than fair. I was really happy with the service because Shawn was interested in getting my unit working and not in making more money from me, which I respect. This goes a long way in terms of trust
I had a sulfur smell for years, called you and ran some test over the phone with you. You told me how to fix it myself and the smell is gone. Can't believe I lived like that for years. Thanks for your help!
I was building a new house and was told the sulfur smell is really, really bad and I will need an expensive system to fix it. You explained to me how your new systems worked and that it would cost a fraction of the cost with no maintenance. Well it has been a few months now and the smell is not only gone but it never returned...Thanks!
I have high iron in my water and was told I would need a complex system to fix it. I called you and you fixed it with a single tank system. It saved me a lot of money. Thanks, I will tell everyone about you....
I had a water factory in my basement, constantly maintaining it and spending money on it to keep it going. I spoke with you, you educated me on my water and I was able to replace this $10 000 system with an $1800 tank. I can't believe it and after a few years it is still working well..Thanks!
I was told I have iron bacteria and was told the only way to fix it was with a chemical injection system either chlorine or peroxide. It was thousands of dollars and years of constant maintenance. After I spoke with you, you explained how to fix it without this expensive system. Thanks. Your $1500 tank is working REALLY REALLY well!!!
I did my research and found your prices to be extremely fair and your products are impressive. I decided to buy from you because your prices where dramatically lower, your systems were less maintenance and little or no cost to manage and if I had a problem I could buy parts for them from any plumbing store. That is very different than the two quotes I got from other companies. The system I had in the past I could only buy parts from them. I hated how long it took and I hated paying hundreds of dollars for a part that looks like it cost about $20.
I appreciated the time you took to explain to me my water problems, what was causing it, how I can fix it, the cost and time I can expect running the system, what life will be like on water system and what other companies offer, what I should avoid and what I can expect from them.
I like the way you do business. First I agree it is better to buy a high-end system that costs a fraction of what regular systems cost because I will use less salt and no chemicals. Second, I agree that life is already too complicated and busy, I don't have the time or interest in wasting the small amount of free time I have on a water system. With your systems, I do not need to put any time in managing the units nor do I have to use any chemicals either.
I got a few quotes from other companies and the cost was from one end of the scale to the other. After you took the time to talk with me and explained why they cost so much and how I would have been locked into them for years I was happy to purchase from you,
I had a system in the past and every year had to have someone come in and check to make sure the system was fine. They would charge me anywhere from $150 to $500 a year. I hated it. With your systems I don't have to worry about that any more.
I did not have the cash to pay for the system today, so when I found out I can buy a system from you and pay monthly I was so happy. The system actually pays for itself. I save about $40 a month, it is a not a huge amount but it does help.
I had an RO system in the past and hated calling the companies to schedule yearly maintenance. When I found out all your RO units come with 10 years worth of filters and I could change them myself I loved it. Including all those filters, your RO unit was still cheaper than others.
Other companies wanted me to pay $60 a month and have them come by twice a year to maintain it. You put a complete system in for half of that and I could do the maintenance myself. Thanks.
We had priced out systems in the past and did not want to pay thousands of dollars. After we spoke with you, we bought a system from you because it was a fraction of what we had been quoted elsewhere. Simple choice!
The time you took to explain to me how everything works was great. Other companies talked as if they were space engineers and the system I was buying was complicated and I could not possibly understand anything. After talking with you, I now understand how everything works...Thanks!
I am a person who does their research and found your prices and quality to be very hard to match. I think it is great what you're doing and you were a big help to me.
I am selling my house and want the smell to go away but I did not want to spend the money. You gave me options that allowed me to clear up the smell and not be out of pocket. Thank you.
I had a problem with my water for years! I followed your advice and now the problem is gone. The best thing is that it cost me nothing. I just want to say thanks, you were a big help!